This role will provide senior leadership for our retail team and drive forward a customer-centric retail strategy to increase the profitability of the retail chain, significantly increase online trading opportunities and put customers and donors at the centre of everything we do.
With a strong track record in senior retail store management, ideally, with experience in the charity sector, this role will lead the retail team, manage the property portfolio, set, and deliver agreed budgets and forecasts, and develop and maintain management information to manage performance and maximise growth.
This role requires a driven and confident individual with excellent facilitation and collaborative skills and with a passion for retail.