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Bolton Hospice
Head of Retail
Due to a number of promotions and internal changes, Bolton Hospice has some exciting opportunities to join its retail team.
About The Job
Deadline: Sun 7th August 2022
Interview Date: 32,306 - £34,792 per annum (Cost of living increase pending) - Full time (37.5 hrs. per week, on site or hybrid working)
Salary: £19 August 2022
Job Description

The team’s role is to generate income for the hospice through our nine charity shops, Furniture Plus shop, online sales, The Old Bank Café and gift shop. Everyone in the team plays a part in ensuring the smooth running of the operation, providing an excellent customer experience and maximizing profits so that more funds are available to benefit patients and their families.

The team has ambitions to generate nearly £1.6 million this year, and every penny helps the hospice’s doctors, nurses and other professional staff provide expert care and support for local people with terminal or life-limiting illnesses and their families, in the hospice and at home.

Our patients and their families tell us that Bolton Hospice has not only provided care but given them compassion, dignity and respect when they needed it most. So if you are looking for a challenging and rewarding new role and share our values, now is an exciting time to join us and make a real difference to the lives of local people facing life-limiting illnesses through your work. 

The role:

You will lead our successful retail operation, driving income growth and continuously improving quality through the effective leadership and development of a team of committed staff and around 500 volunteers.

You will develop and lead on the delivery of our retail strategy, including the identification of new sites and other retail opportunities.

What you need:

We are looking for an experienced leader with significant experience in managing and developing a team. You will also need to have a demonstrable track record in achieving financial targets, effectively managing resources and identifying new business opportunities.

You will be an excellent communicator and relationship builder, able to influence others and be highly organised with the ability to manage multiple projects.

You will need to demonstrate a strong commitment to the hospice’s values - compassion, respect, professionalism, excellence, inclusivity and collaboration.

You may or may not have a retail management background, but if you are passionate about our cause and have transferrable skills that you think would make you successful in this role, we would love to hear from you. We already have a wealth of charity retail experience across our talented staff and volunteer team – we are now looking for someone with the vision and leadership skills to ensure continued growth and success.

How To Apply

For an informal discussion about this opportunity please contact Alice Atkinson, Director of Income Generation & Communications on 07436 468 177 or


For the full details and to apply, please visit

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Contact Address: Bolton Hospice, Queens Park Street, Off Chorley New Road, Bolton, BL1 4QT
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